PRIVACY POLICY

Effective August 2025

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At Jocelyn Janay’s Hair Collection, your privacy and trust are important to us. This policy outlines how we collect, use, and protect your information when you shop with us.

What We Collect

When you place an order or sign up for our newsletter, we may collect:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (securely processed through a third-party provider)

• Order history and preferences

How We Use Your Information

Your information is used to:

• Process and fulfill orders

• Send order and shipping confirmations

• Improve our products and customer experience

• Send occasional marketing emails (only if you opt in)

How We Protect Your Data

We implement security measures to ensure your personal information is protected. Payment information is encrypted and processed through secure third-party services such as Stripe, PayPal, or Shopify Payments. We do not store your full credit card details on our servers.

Third-Party Services

We may use trusted third-party services for order fulfillment, shipping, email marketing, and payment processing. These providers only receive information necessary to complete their function and are required to keep your data secure.

Your Privacy Rights

You can unsubscribe from our emails at any time by clicking the “unsubscribe” link in the footer. You may also request to update or delete your information by contacting us directly.

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Contact Us

If you have questions about our privacy policy or how your information is used, please email us